Contact Us

We're here to help with product inquiries, order questions, COA requests, and anything else. Reach us via any channel — we respond within 24 hours, 7 days a week.

✉️ bjxpeptech@gmail.com 💬 +852 9500 3396 ✈️ +40 740 269 208

Get In Touch

Reach Our Team

Choose whichever channel works best for you. Our team is available 7 days a week and responds within 24 hours on all channels — including weekends.

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Email

Best for detailed product inquiries, documentation requests, COA questions, and order follow-ups. We respond to every email within 24 hours.

bjxpeptech@gmail.com →

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The fastest way to reach us. Ideal for placing orders, checking availability, quick questions, and real-time shipping updates.

+852 9500 3396 →

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Preferred for bulk orders, wholesale pricing discussions, and ongoing research partnerships. Secure and private.

+40 740 269 208 →

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Response Time

We typically respond within 24 hours across all channels, 7 days a week — including weekends and public holidays.

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International Orders Welcome

We ship worldwide. When contacting us, include your destination country so we can confirm availability and shipping options for your region.

Quick Answers

Common Questions

Before reaching out, these answers cover what most customers ask us

Contact us via WhatsApp, Telegram, or email with your product selections, quantities, and shipping address. We'll confirm availability and send a payment invoice within 24 hours.

Yes — a Certificate of Analysis is included with every order. You can also download batch COAs from our COA page or request one directly from us at any time.

Asia-Pacific: 3–7 business days. Europe: 5–10 days. North America: 7–14 days. Express options are available for most regions. Tracking is provided on all orders.

Yes. We offer tiered pricing for bulk orders and ongoing research partnerships. Contact us via Telegram or email with your requirements and we'll provide a custom quote.

We accept bank transfer, major cryptocurrencies, and other methods depending on your location. Contact us for the full list of accepted payment options in your region.

Yes. All orders ship in plain, unmarked outer packaging with no reference to BJX PEP-TECH or the contents. Internal packaging is temperature-controlled for peptide stability during transit.

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24h Response

We respond to every message within 24 hours across email, WhatsApp, and Telegram — every day of the week including weekends.

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Worldwide Support

We work with researchers across Asia-Pacific, Europe, the Americas, and beyond. Language is no barrier — contact us in English.

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Confidential & Discreet

All communications and orders are handled with full discretion. We never share customer data and all packages ship in plain, unmarked outer packaging.